Disability policy

in Djurs Sommerland

Disability policy

Disabled guests pay an admission fee on equal terms with Djurs Sommerland's other guests and can bring one companion aged 18 years or older for free upon presentation of a Danish or foreign, officially issued companion card.

Please contact the Ticket Information upon arrival. If you have questions regarding the necessary documentation, please contact Djurs Sommerland before your arrival.

Companion cards marked with (*) must not be expired.

Consideration Card

At Djurs Sommerland, we aim to accommodate guests with special needs.

Therefore, we have a Consideration Card scheme for guests with visible or invisible disabilities that prevents them from queuing on equal terms with other park guests.

These guests can receive a Consideration Card upon presenting a valid companion card along with any documentation that proves the disability prevents them from queuing with other park guests. Documentation can be in the form of a doctor's statement or similar, confirming the guest cannot queue.

Guidelines for disabilities and Consideration Cards (limited number) are available at the Ticket Information at the entrance square.

Guests with a Consideration Card can access attractions via the exit along with up to three companions.

Note: Guests with a visible or invisible disability who can queue with other park guests cannot use the Consideration Card scheme.

Form Must Be Completed When Issuing a Consideration Card

Eligible guests under 18 must have a responsible companion over 18 years old to complete and sign the form with information. It is the companion's responsibility to ensure the guidelines are followed.

If the eligible guest is over 18 and without a responsible companion over 18, they must understand the consequences of their actions and be able to take responsibility for following the guidelines.

How the Consideration Card Works

Guests with a Consideration Card can access all staffed attractions via the exit along with up to three companions.

At selected attractions, Consideration Card guests are assigned a time corresponding to the current waiting time at the attraction. At the assigned time, the guest and companions can return for their turn.

The companion can conveniently collect the time.

Times are assigned at the following attractions:

  • DrageKongen
  • Juvelen
  • Piraten
  • Skatteøen
  • Den Vilde Hønsejagt
  • Traktorerne
  • Thors Hammer
  • Rio Grande
  • Long Cun Expedition
  • T-Rex Family Coaster
  • Dino Xpedition
  • SpinOsaurus
  • El Grito Drop Tower

Guidelines for Using the Consideration Card

Restrictions on signage at the attractions must be observed. Pay particular attention to height restrictions and restrictions for guests with health issues and mobility impairments.

With a Consideration Card, you are assigned one-time slot at a time. The time slot must be used before a new one can be assigned.

At unmanned attractions, the queuing system is used on equal terms with other park guests.

It is not permitted to ride an attraction if the safety system cannot be used correctly.

A guest with a Consideration Card under 18 years old must be accompanied by a responsible person over 18 in the following attractions: DrageKongen, El Grito Drop Tower, Juvelen, Piraten, Tigeren, Den Vilde Hønsejagt, Skatteøen, Drageskibet, Rio Grande Rafting, Long Cun Expedition, and Thors Hammer.

At other attractions, the companion must be nearby.

The operator is authorized to refuse guests for safety reasons.

There are no lifts at the attractions.

Important Information

An evacuation situation may arise at the attractions.

At the following attractions, the guest with a Consideration Card must be able to disembark the attraction and use evacuation routes on equal terms with other guests: Piraten, Skatteøen, Juvelen, DrageKongen, Thors Hammer, Rio Grande Rafting, Long Cun Expedition, and T-Rex Family Coaster.

At other attractions, this should only be possible with the companion's help.

In special cases, operational stops at an attraction can result in longer waiting times (+60 min.) before guests can leave the attraction.

Practical Information

Pathways are paved.

Handicap parking spaces are available (handicap sign in the windshield required).

There are handicapped wc throughout the park.

Wheelchairs can be rented from the cart house in the parking lot (limited number).

It is possible to reserve a wheelchair by sending an email to info@djurssommerland.dk with your name, date, and time of visit.

There are no lifts at the attractions. Djurs Sommerland staff are available to assist you if you have questions or need help.

Disabilities and Season Pass

As a person with a disability with a Season Pass, you may bring one companion over 18 years old for free if the disabled person has a companion card* from DSB, a DH companion card, a Child Companion Card, or a membership card from the Danish Association of the Blind.

Companion cards marked with (*) must not be expired.

We look forward to welcoming you!

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